VIA MELO, 33/A
- +39 080 523 2360
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Monday: 4:30 – 8:00 PM
Tuesday: 9:30 AM – 1:00 PM, 4:30 – 8:00 PM
Wednesday: 9:30 AM – 1:00 PM, 4:30 – 8:00 PM
Thursday: 9:30 AM – 1:00 PM, 4:30 – 8:00 PM
Friday: 9:30 AM – 1:00 PM, 4:30 – 8:00 PM
Saturday: 9:30 AM – 1:15 PM, 4:30 – 8:30 PM
Bei unseren ausgewählten Handelsfachpartnern wird die Beratung großgeschrieben. Falls Dein Wunschmodell beim Händler vor Ort nicht auf Lager ist, kann er Dir den Schuh bei LOWA bestellen.
“Outstanding after sales. About a year ago I bought a pair of Veja’s shoes for caving from ”Buranchetto". The same after just two uses have a defect. I communicate the fact to the seller who sends me back to the manufacturer who makes me send the shoes back to the factory for repair. When the shoes come back, the first reuse they still show the defect .. Now discouraged I try without having too many hopes to get reimbursed for the purchase convinced that I will lose the capital invested for an unsuitable item and to my great surprise I am contacted by the designer and I find myself catapulted into the “consultancy” for the realization of the new shoe project … after one year (due to a pandemic) I receive a box with the new Veja’s shoes completely renewed in materials and design .. Regardless of the result of the new shoes, thank you the company @BURANCHETTO for the seriousness and assistance received, the manufacturer @ MERCOLEDÌSANTO for the flawless after-sales and problem management. A special thanks to Eng. Glauco with whom I entertained communications in this period … Hoping to see us all in the cave. Greetings Giorgio."